Most web browsers now only allow audio and video recording over HTTPS connections and, if you installed the Voicestak widget on a web page and you get a popup like this:



Then we recommend that you first check that your web page supports https and that you are accessing the page over https.

You can see this easily by checking the address bar, it should be "https://yoursite.com" not "http://yoursite.com".


If you find that you can only access the page through a http connection, then speak to your web host about enabling SSL for your domain and also ask them to redirect all http connections to https.